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Wifi & Wifi-Hotspot Not Working

freakingrocky
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
========================================
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.
screenshot-20210725-205943713.jpg

515 REPLIES 515

Lord_Messi
Zen Master II
Piyush Agarwala

Guys, I wanted to know how much "Screen On Time" you guys are getting before having the wifi issue I use to get 6hr in dynamic mode and 6:30hr in Ultra-durable mode at 60hz I don't think this is normal plz tell me is there a fix for this or replacing the motherboard will fix it?


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Try to reset your phone

Piyush_Agarwala
Star III
Lord_Messi

https://zentalk.asus.com/en/discussion/comment/185301#Comment_185301

Try to reset your phone


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I did, I talked to the Asus care they told me to reset and run it in safe mode I did what ever I could but still the same problem how much screen on time is normal at 144hr without gaming?

ig_NxVeM
Star III
Piyush Agarwala

https://zentalk.asus.com/en/discussion/comment/185331#Comment_185331

I did, I talked to the Asus care they told me to reset and run it in safe mode I did what ever I could but still the same problem how much screen on time is normal at 144hr without gaming?


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I always use phone @144 Hz so basically there's a difference of about 20-40 minutes than normal hz

Anyone from Mumbai knows how much time it takes for the service center to get the phone fixed?
I have just today given it to the service center. They said they'll take 3-4 hours to run diagnostics and would then be able to tell me what the issue is and the solution along with the timelines.

FunBike31
Community Legend I
ig NxVeM

https://zentalk.asus.com/en/discussion/comment/185187#Comment_185187

Edit : As per sources the persist partition could be destroyed not that sure as Asus hasn't confirmed anything


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ghyzriellgalez06

https://zentalk.asus.com/en/discussion/comment/185180#Comment_185180

Tsk. Why asus not doing this. Tsk tsk tsk.


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For now, Asus has not done this, "Report: Xiaomi allegedly deleting post with complaints related to WiFi module"
Xiaomi did not hesitate and this for several months, fortunately for the users that their numbers allowed them to be heard.