07-26-2021 04:56 AM
11-01-2021 09:06 PM
abhichamp24Congratulations!!! Now that you have got your refund, which phone have you set your eyes on?@venkatrockstar7090 I submitted the Phone on 23rd September 2021. After rigorous follow ups and various trips to service center, finally my case was handed over to the SQM team. On 20th October I got a call from SQM Team regarding the replacement unit and I was adamant that I do not need the replacement unit and that I need a complete refund. On 21st October, I got an email from Asus Service Center for Account Details. On the same day I got a call from SQM team that my request for Refund was processed. On 25th October I received a call from ASUS' regional Team and they said that my request has been approved and that I should receive the refund by 30th October. Finally, today i.e. on 01/11/2021, I have received full refund. I have understood one thing that your case should move towards SQM and only then you can hope for a quick resolution. I hope that no one else would have to go through what I have gone through mentally. A total of 40 Days have gone down the drain.
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11-01-2021 09:08 PM
venkatrockstar7090Congratulations!!! Now that you have got your refund, which phone have you set your eyes on?GOT MY REFUND JUST 30MIN BACK. AFTER 40DAYS
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11-03-2021 06:05 PM
11-03-2021 07:35 PM
11-06-2021 11:49 PM
abhichamp24HOW DID YOU GET?Finally I have received my Refund and I am kissing Good bye to ASUS for good.
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