Wifi & Wifi-Hotspot Not Working

[freakingrocky]

Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
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So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.

[Kapernaum]

SujitMaximum

New update is here ..but no mentioned of the wifi issue ..am not updating my phone as of now..i just got my phone fixed..

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Please tell me how to fix?

[vrshankar0000]

ashsharma708

Guys is it any solution for this WIFI issue please let me know about this.

It seems like ASUS is a wastage of money.

#BADSERVICE

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If a new firmware update also haven't resolved the issue, then you have to take your phone to the service centre.
Motherboard replacement is the only option.

[krnapj]

Its been 12 days since my phone is at the service center,now they say it ll take 10 more days as they hv ordered the mainboard n they ll recieve it after 7-8 days after that they ll repair,do testing n then return it.

[SujitMaximum]

ZT-83edda0e

https://zentalk.asus.com/en/discussion/comment/182743#Comment_182743

Which service center you have visited and how many days they take to get it repaired?

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I stay in navi mumbai so i visited service center at vashi plaza 3 rd floor, its took 4 buisness days got my phone on 4th day.

[Danishblunt]

ashsharma708

It was really not expected from Asus ROG 5 since after 1 week of purchase I was facing problems regarding battery & now its time for "WIFI & Hotspot issue"

Does any of u facing this issue:- phone suddenly shut down at 20% & started charging from 0%.

In fact, Asus customer support doesn't respond regarding this new bug, they are just saying u should give ur phone & they will provide ur device after 15-20 days.

I don't think so any of u want to open ur device.

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It was, I saw it coming even before the release of the Rog5.