Wifi and hotspot not working

[sumitdogra2000]

Please tell us some basic information before asking for help:
Model Name: ROG 5
Firmware Version: 31.0810.1226.77
Rooted or not: not
Frequency of Occurrence: every time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My ROG PHONE 5 WiFi and hotspot is not turning on.

[FunBike31]

Amin Sodawala

What if it may get fixed in next update? Should i wait for another month first, then take it service center ? And yes i still have warranty

View post

Wifi / Hotspot failures started 10 months ago and concern several hundred users, it is a hardware failure that cannot be repaired by an update, go to the service center before your warranty expires.
Look for the main post of the wifi failure which has several hundred messages and make up your mind, don't forget to demand an extended warranty.

[ARP_ASUS]

Hi sumit,
If the WiFi/Hotspot is not working even after Factory reset and installing the latest software version.
For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.

[ASUS_Bot]

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