This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Wifi and hotspot not working on ROG 5S after July 2022 patch update

nikhil_sharma
Star I
Hi,

The wifi and hotspot has stopped working after .114 version update which carried the July 2022 security patch. Exactly similar to what had happened with ROG 5. Updated 10-12 days ago. Today the phone suddenly crashed and restarted while listening to music. After restart, the wifi and hotspot stopped working. Can anyone please help? Should I wait for another update to fix it or contact the service centre? Screen recording attached.

5 REPLIES 5

肥TomCat
Star I
I've the same problem here.

Jiaszzz_ASUS
Moderator
Moderator
Hello nikhil sharma  and 肥TomCat ,
We apologize for any inconvenience this may cause.
It is recommended that you backup your data and visit the ASUS Repair Center to have your device checked.
Please refer to the following link for further assistance.

Choose your language | Official Support | ASUS Global
Meanwhile, I have sent you a private message for more details. Please check it.
Thank you.

kepy
Star I
Help me. Same problem. Dont want to do back up. Cant lose my private data!!!

Jiaszzz_ASUS
Moderator
Moderator
Hello kepy,
Backing up your data allows you to avoid losing data stored on your device.
Please refer to the links below for related information.
[Phone] How to back up the data stored in your phone ? | Official Support | ASUS Global[Phone] What data can I backup/restore with Meanwhile, I have sent you a private message for more details. Please check it.
Thank you.