Model Name:ROG Phone 5
Firmware Version: Android 11
Rooted or not: not
Frequency of Occurrence: multiple times a day
APP Name & APP Version (If your issue relates to the app):IMS External Display Control Service
So I work from home and connect my phone to a monitor. It will play games and everything at 60hz then I'll hear a buzz sound and the whole phone crashes. The screen goes black and it takes 30 seconds to turn it back on.
I have tried clearing cache of the display Control Service app. I've tried resetting the phone, I have done factory resets. I tried changing the refresh rate to 60 hz and turning off auto rotate. The problem happens when I'm connected to an hdmi adapter or using cast with a wireless display.