ROG phone 5S turned off and now the phone is dead. Its not switching on

[bharathravindra]

1. Model Name: Rog phone 5S
2. Firmware Version:
3. Rooted or not: no
4. Frequency of Occurrence: Phone Dead

The phone crashed suddenly and turned off. After that its not turning on. I tried all the troubleshooting steps, still not turning on ... I see so many people with this issue ... Any1 got their issue resolved ?

[hi2halima]

I'm having the same issue rog 5s Pro I have paid a bomb for it.... It was dead under warranty they said they just reassembled the parts n it started... As soon as I got it home... Inserted sim... Its dead again

[Jiaszzz_ASUS]

Hello, bharathravindra and  hi2halima .

Sorry for the slow reply due to the Lunar New Year holiday and any inconvenience this may cause. Please check the top right corner of the screen and kindly share the details requested in the PM inbox. 

Thank you!

[sumit4us]

Bro if it is in warranty or not there is only one option go to service center, because no one tell the truth regarding that, update kill your device and its now dead device which needed motherboard related issue and if you are lucky it not cost you a dime

[Jiaszzz_ASUS]

Hello, sumit4us  .

We apologize for any inconvenience this may cause.
According to the reply from the relevant department, we have contacted you recently. If you have any doubts about the maintenance, please feel free to PM me.

Thank you.