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ROG phone 5s restarts by itself

Star I

My phone 5 days now for some reason it randomly reboots on its own, even though the power button is not stuck. Please help me to fix this problem.



Hello @DinhTuan 


Can you try to boot into safe mode:

  1. Hold down the power button to open the power menu.
  2. Press and hold the Power off option.
  3. This should bring up the Safe mode option, so tap it to boot into safe mode.

If your phone doesn't restart while in safe mode, it could be an app is causing this issue. As such, you should uninstall your apps one by one, beginning with the most recently downloaded, until you find the dodgy app.


If that's not the case, check for signs of overheating. Your phone will reboot to try and protect itself. 


Thank you! 

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