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Rog Phone 5 Air triggers not working at all

Star II
Please tell us some basic information before asking for help:
Model Name: Rog Phone 5
Firmware Version: RKQ1.201022.002.WW_Phone-18.0840.2106.86
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): codm, pubg
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Cleared cache - Air Triggers
Cleared cache - Game Genie
Cleared cache - CODM and PUBG
Game Genie keeps crashing - not responding
Performed Factory data reset

Zen Master II
Bring it to asus service center
Your air trigger is broken

Star II
Hi Lord_Messi,
Thanks for your quick update. I spoke to the service centre and they said it could take 15plus days of turnaround time. Any possibilities of a loan phone in the interim?
Shipping it from Melbourne to Sydney (got all details/labels etc.)