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ROG 5 WiFi not turning on.

sharmaishant204
Star III
Please tell us some basic information before asking for help:
Model Name: ASUS ROG Phone 5
Firmware Version:
Rooted or not: Not Rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
The WiFi is not turning on. Whatever I do it wont get fixed, I even reset my phone but still its wont turn on. As a person that doesn’t bring thier phone outside very much I don’t have enough data. The phone is basically rendered useless for me until it gets fixed.
68 REPLIES 68

androidaarif
Star I
My ROG phone 5 WiFi not working from November 15 2021, is there any solution.

ronald1985
Community Legend I
androidaarif

My ROG phone 5 WiFi not working from November 15 2021, is there any solution.


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Moderators advice is to visit service centre.

ArRoW125
Star I
My mother board has been replaced twice and still for the third time I got the same issue of wifi and hotspot. Thank you Asus now I spent more time with my family really great feature update🥲🥲🥲

FunBike31
Community Legend I
ArRoW125

My mother board has been replaced twice and still for the third time I got the same issue of wifi and hotspot. Thank you Asus now I spent more time with my family really great feature update🥲🥲🥲


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It's a very good philosophy, always see the positive side of any situation 🙂
It is impossible that twice ASUS you are replaced a motherboard by a defective series or you are the most unlucky human on the planet.
This calls into question the hypothesis of a defective Rog 5 series, I return to one of my first hypotheses whose excessive heat will cause damage to the welds of the SOC.
Can you specify the circumstances and your use profile (ambient temperature, type and duration of application of the applications, temperature displayed in Armory Create)
Not at the time of the failure but in general, this type of failure for this cause can occur later, for example, a previously weakened solder or connector can break later, on the occasion of a mini shock or bending .
If this is the case, ASUS will thank its R&D department for having manufactured an inefficient fan, for not having put it in the package especially on the market of India or a large part of the territory at an average temperature of + 30 °

ghyzriellgalez0
Rising Star II
Eftapsixos

To all of you talking about motherboard replacement WATCH OUT!!

They are replacing your motherboard with refurbished - reconditioned - USED ones so ask them to put new mobos. By replacing the motherboard they are also CHANGING THE IMEI so if you have plans for reselling it know that if i was a buyer I wouldn't buy it with a different IMEI from what is written on the box.

Also if 15 DAYS haven't passed from day of purchase you might be eligible for device replacement NO QUESTION ASKED. (at least thats how it is in Europe)

Dont make this suckers in Asus any favors and ask what is your right as a buyer to ask.

Mine had problem from start with microphone, spoke with support after 15 days and they replaced my mobo with a used one and problem is still there. I'm talking with shop I bought it from to get my money back the next few days.

YOU ARE A BUYER ITS THEIR RESPONSIBILITY TO CHECK THOSE THINGS BEFORE SELLING THEIR PHONE. DEMAND YOUR RIGHTS


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Even after my mother board got replaced. Same issue happened again with my after almost 2 months