Rog 5 trigger issue

[Neel007]

Please tell us some basic information before asking for help:
Model Name: rog 5
Firmware Version:.89
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I am not heavy gamer. I use this device as secondary device only for gaming. Today while playing pubg suddenly trigger buttons are auto pressing. Then i restart device clear cache but same happen . In trigger setting option same happen continuous vibrating and both trigger buttons are pressing. Please help asus.

[Neel007]

Irene2_ASUS

Hi @Neel007,

Could you please make a video recording with your primary device so we can take a deeper look into it?

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Today i format rog 5 and did testing but same happened. Please help me.

[mjnh]

I think the problem is in the protective cover.. you can set the pressure accordingly

[Neel007]

mjnh

I think the problem is in the protective cover.. you can set the pressure accordingly

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Same happened when removed case. When i adjust pressure to 8 then work fine but it deplay sometime.
@Titan_ASUS @Irene

[Neel007]

Please reply ,..................