Rog 5 List Of Bugs/Issues

[waxy78611]

Please tell us some basic information before asking for help:
Model Name: Rog 5
Firmware Version: WW-18.0840.2103.26
Rooted or not: No
Frequency of Occurrence: Regularly
APP Name & APP Version (If your issue relates to the app): Android system, Android OS Etc
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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So it has been almost 1 month since the last update. Many issues have been reported & hopefully the Devs have kept an eye on the threads from multiple users. Just to summarise the issues which are affecting Rog 5 users:
1. Battery drain either through Android OS, Android System, Mobile Network standby or all 3 simultaneously.
2. Excessive Heat from the device even with normal usage. This can definitely be linked to the battery draining apps mentioned above so perhaps if those apps are fixed so will the heating issue.
3. 5G & Volte not working for many users. This seems to be happening predominantly in the UK. Upon checking XDA forums, it's apparent that Volte does work in India, Asia & on some networks in America. However, volte does not work at all on any network in the UK. Same goes for 5g, haven't seen any luck in the UK myself even by trying different carriers and yes I've been in 5g hotspots. However, users in Indian, Asia and America seem to have 5g running perfectly.
4. Standby battery drain due to Android OS, Android System & Mobile network signal or all 3 simultaneously. This again is linked to the first point stated above.
5. Charging issue. Even with slow charging active, the phone still charge very fast as if hyper charge is on. The battery icon displays the hyper charge symbol so it's definitely a software bug.
6. Screen refresh rate. Although the phone doesn't come with a 90hz option, it would be massively appreciated if this could be added (should be possible). This option of 90hz will no doubt be a boost for battery life aswel as phone temps. Also many users have requested this. It's definitely the sweet spot & perfectly balanced.
7. Call issues. I along with other users have noticed an issue when on a call. Voice goes in and out, person on other end says they can't hear us for a brief period and voice goes in and out. Same when phone is on loudspeaker.
8. Ghost touch. This happens mainly when on Ultra Durable mode or with 60hz active. Self explanatory.
If these issues could be addressed that would be good. If I have missed anything or there's a fix for any of the aforementioned issues, please add your own .

[luizarthurbrito]

Slow charge doesn't work. Even the option for steady / ultra steady doesn't appear. Also the passthrough charging option doesn't even exist on my phone.
The 90hz refresh missing is a shame. Perfect sweet spot.

[waxy78611]

schoofs39

I have an issue with my Asus ROG Phone 5.... Sometimes out of literally nowhere my phone vibrates and a small black curser appears on my screen, like if I would connect a mouse to the phone which I never do and never did. Does anyone else have this kind of issue? Or is it maybe some function of the phone that I'm triggering by accident? Please help... it annoys me a lot. Especially if I'm laying in my bed trying to sleep and my phone keeps on vibrating every now and then for no reason whatsoever.

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Sounds like a function trigger.

[waxy78611]

luizarthurbrito

Slow charge doesn't work. Even the option for steady / ultra steady doesn't appear. Also the passthrough charging option doesn't even exist on my phone.

The 90hz refresh missing is a shame. Perfect sweet spot.

View post

Yeah same here. No slow charge.slow charge is same as steady charge isn't it ?
90hz would be perfect I agree

[PinkFires]

luizarthurbrito

Slow charge doesn't work. Even the option for steady / ultra steady doesn't appear. Also the passthrough charging option doesn't even exist on my phone.

The 90hz refresh missing is a shame. Perfect sweet spot.

View post

Bypass charging is only available within game apps. I'm not sure if you were looking for it elsewhere, but I was initially and also thought it didn't exist on my phone, but it's there. Just drag from the left whenever in a game app and make sure bypass charging is on.
Ultra steady charging should show up if you press the "slow charging" option in that screenshot you provided. At least it does for me.
Re: 90hz, I think they've said they're not going to be adding this due to hardware limitations? I might be wrong.

[schoofs39]

schoofs39

I have an issue with my Asus ROG Phone 5.... Sometimes out of literally nowhere my phone vibrates and a small black curser appears on my screen, like if I would connect a mouse to the phone which I never do and never did. Does anyone else have this kind of issue? Or is it maybe some function of the phone that I'm triggering by accident? Please help... it annoys me a lot. Especially if I'm laying in my bed trying to sleep and my phone keeps on vibrating every now and then for no reason whatsoever.

View post

So I think I found out what the issue is... The phone recognized my smartwatch as a mouse or sth... Whenever it would reconnect to the watch the curser appears.