Request for Asus ROG phone 5, files and tools

[mmgxmm]

Please tell us some basic information before asking for help:
Model Name: ASUS_I005DA
Firmware Version: WW_18.0830.2101.81
Rooted or not: No, not yet
I have the ROG phone 5, tencent edition, i recieved it with global firmware, i tried to use the bootloader unlock app, but the phone reboots into its previous state with out formatting.

I'm requesting to have all necessary tools and files so i can get the phone to function properly
RAW files, ROM files tools to flash them, and proper bootloader unlock method

appreciate your support

[Kris_ASUS]

mmgxmm

@Kris_ASUS

any updates on the updated unlock tool?

also i ran the adb command "fastboot oem device-info"

it seems the 1 time unlock relock has been consumed.

can you guys arrange to raise this to developers to allow more unlocks? the sellers are not welling to take back the devices. its my first experience with asus, and don't want it to be my last.

C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot oem device-info

...

(bootloader) Verity mode: true

(bootloader) Device unlocked: false

(bootloader) Device critical unlocked: false

(bootloader) Charger screen enabled: true

(bootloader) Device authorized: false

(bootloader) Device authorized2: false

(bootloader) WaterMask unlock: N

(bootloader) XBL: Post-CS3-30-ZS673KS-user

(bootloader) ABL: Post-CS3-25-WW-user

(bootloader) CID: ASUS

(bootloader) COUNTRY: WW

(bootloader) Project: ZS673KS

(bootloader) DT ID: 100

(bootloader) SB: Y

(bootloader) SBNR: Y

(bootloader) DDR Manufacturer ID: 1

(bootloader) DDR Device Type: 8

(bootloader) TotalDMCounter: 0

(bootloader) DMCounter: 0

(bootloader) SlotARetryCounter: 0

(bootloader) SlotAUnbootableCounter: 0

(bootloader) SlotBRetryCounter: 0

(bootloader) SlotBUnbootableCounter: 0

(bootloader) BOOT_COUNT: 32

(bootloader) LOCK_COUNT: 1

(bootloader) Check_APDP: 0

(bootloader) rawdump_en: false

(bootloader) Current Slot: b

(bootloader) Slot_b bootable: Bootable

(bootloader) AVB Verity: Enable

(bootloader) Verify vbmeta ret: 0

(bootloader) ABL_FTM: FALSE

(bootloader) SNAPSHOT-UPDATE-STATUS: none

OKAY [ 0.080s]

finished. total time: 0.080s

View post

Unlock tool is already online
ROG Phone 5 (ZS673KS) - Support

[saad8860]

Kris_ASUS

https://zentalk.asus.com/en/discussion/comment/160931#Comment_160931

Unlock tool is already online

https://www.asus.com/supportonly/ROG%20Phone%205%20%28ZS673KS%29/HelpDesk_Download/

View post

@Kris_ASUS can the bootloader be unlocked and locked multiple times
And if yes then we are facing a problem with the unlock tool as the device Asus Rog 5 restarts but nothing happens bootloader is not unlocked and device is not wiped help pls

[mmgxmm]

Kris_ASUS

https://zentalk.asus.com/en/discussion/comment/160931#Comment_160931

Unlock tool is already online

https://www.asus.com/supportonly/ROG%20Phone%205%20%28ZS673KS%29/HelpDesk_Download/

View post

yes this tool did not unlock the bootloader!.

i paid a large sum to an online seller who is refusing to refund and return the device.
now i am stuck with a device that i can not unlock its bootloader.

kindly requesting urgent support from asus's team to provide the optimal support this reputable company is known for.
assign a developer on this case, most of people buying the phone with a desire to root or unlock the botloader will be stuck.

@Kris_ASUS

[Gustav_ASUS]

mmgxmm

https://zentalk.asus.com/en/discussion/comment/160503#Comment_160503

thanks @Kris_ASUS for the reply, i update ww to the latest ww release and the unlock tool there did not work.

also i saw few posts saying that tencent variant converted to ww are not legit, and we are being scammed is this true?

is my phone authentic or have i been scammed?

will it have any boot / recovery problems ? and is there a proper way to flush ww firmware that correct all errors if any?

thank you very much, your reply means a lot

View post

It's a device intended for the Chinese market that has been flashed by your reseller before selling it to you.
I want to stress that it's not a configuration that we are ofifically selling. We can't guarantee that it will function properly and we recommend that you contact your reseller if you run into any issues with your device.
Also note that you will not receive FOTA updates since the model and ROM don't match. Updates will have to be installed manually.

[mmgxmm]

Gustav_ASUS

https://zentalk.asus.com/en/discussion/comment/160514#Comment_160514

It's a device intended for the Chinese market that has been flashed by your reseller before selling it to you.

I want to stress that it's not a configuration that we are ofifically selling. We can't guarantee that it will function properly and we recommend that you contact your reseller if you run into any issues with your device.

Also note that you will not receive FOTA updates since the model and ROM don't match. Updates will have to be installed manually.

View post

brother from another mother.

i am already stuck. i used to buy other brands that were meant for chinese market, and was able to use them with no issues.

the resller informed me that this device was tencent edition, and i agreed, not knowing that asus implements bootloader restrictions.
now when i ask the reseller to take back the device, he refused.
this is my first experience with asus. why should i be punished because asus is unable to control thier resellers and jamming thier wrath on the poor end user.
if asus do not want thier chinese market devices to reach global markest, then the solution is to hunt down the reseller, not make things harder for the end user.

i own a device, i paid the amound due. i should have all the right to do with it as i please.
its either asus, gives me my rightful permessions, or should arrange to replace my current device with a proper device.

if you gys are replacing my device, i would ultimate pls