My rog 5 speaker no sound

[Teoh96]

Please tell us some basic information before asking for help:
Model Name: ROG 5
Firmware Version: 18.0840.2201.229
Rooted or not: not
Frequency of Occurrence: since today 04-04-2022 (maybe after 5pm)
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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my speaker suddenly no sound, before it happen i still can watch youtube, tiktok listen music and make a phone call. I think after 5pm, my phone speaker suddenly no sound..... eventhought i turn off and restart still like that, but i connect computer speaker or earphone still have sound. Just handphone speaker cannot work, still no sound. Anyone can help fix the problem??? T_T

[MT0]

Teoh96

Please tell us some basic information before asking for help:

1. Model Name: ROG 5
2. Firmware Version: 18.0840.2201.229
3. Rooted or not: not
4. Frequency of Occurrence: since today 04-04-2022 (maybe after 5pm)
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

my speaker suddenly no sound, before it happen i still can watch youtube, tiktok listen music and make a phone call. I think after 5pm, my phone speaker suddenly no sound..... eventhought i turn off and restart still like that, but i connect computer speaker or earphone still have sound. Just handphone speaker cannot work, still no sound. Anyone can help fix the problem??? T_T

My rog 5 speaker no sound

That was my first issue on my rog 5 after buying it for only 3 month the sadly you have to bring it your nearest asus service center and they gonna replace both speakers and motherboard.. that's the only solution for that problem...

[Teoh96]

MT0

https://zentalk.asus.com/en/discussion/59605/my-rog-5-speaker-no-sound

That was my first issue on my rog 5 after buying it for only 3 month the sadly you have to bring it your nearest asus service center and they gonna replace both speakers and motherboard.. that's the only solution for that problem...

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okay... thanks you very much😪

[Motima]

Igual el altavoz del rog dejo de funcionar, el 4 de abril 9:00 AM, mi alarma no sonaba

[ExodusCODM]

I faced the same. Mobo replacement will fix it. Say goodbye to the smooth performance that you were getting before