I think one of the batteries is dead.

[xtomylee]

Please tell us some basic information before asking for help:
Model Name: ROG Phone 5s
Firmware Version: 31.0810.1226.91
Rooted or not: Not
Frequency of Occurrence: Permanently
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hey there, I've been facing battery drain problems, but now I think I found a problem.
Accu Battery app show me that my battery capacity is like 2600mAh.
So I guess one of the batteries are not working.
Is there any chance that its a software issue? Or I should seek for a warranty right away?

[xtomylee]

Mattias_ASUS

Let me know if you got an accurate reading with the tips above

View post

Well, probably it's not dead. But according to the battery life, even after hard reset, and battery calibration, it is worse compared to 2+years old ROG phone 2.
One of app, don't remember now which one. After calibration, and couple full charges tells me that battery is degraded by 14%
So yes, it's a big problem.

[ASUS_Bot]

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