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🛑 [GEFORCE NOW] 🛑 Issue & lag ❌with ROG PHONE 5📵‼️

zerojin14
Rising Star I
Firmware Version: 18.0840.2104.47:
Frequency of Occurrence: All the time
APP Name & APP Version : Geforce Now 5.38.30094874
Model Name: Asus rog phone 5 (no root)
I can't add links yet, so I'm going to upload them in files
========================================
If you are not aware, the phone has issues with the app GeForce Now. it makes everything lags, but competitive cloud services like Stadia & xCloud / GamePass works fine + other android devices doesn't have the problem either like ROG phone 3.
reddit-post-3.png
reddit-post-4.png
reddit-post-1.png
reddit-post-2.png
asus-forum-post.png
screenshot-2021-06-19-at-23-13-53-asus-rog-phone-5-geforce-now-fps-problem-youtube.png

I have spoken with GFN support team and reported the problem. but I'm doubtful it will get fixed if the community doesn't speak out. So it's my mission to speak up and hopefully the problem can get fixed. So far NO ASUS HAS NOT ACKNOWLEDGED THIS PROBLEM.
I can't say if it's on ASUS side that needs to do the fixing or Nvidia. But I hope if this gets more attention.. that maybe their can speak together.

================================================================================

Here is what You can do to help! 🖐
Report the problem inside the Geforce Now App (feedback) ✔️
Contact their support - ✔️
Give it 1 star and write Why in the review on google play. ✔️
Post & Response to post related to GFN ✔️
Post on Geforce reddit and other places that can reach ✔️

Thank you so much

8 REPLIES 8

zerojin14
Rising Star I
ronald1985

https://zentalk.asus.com/en/discussion/comment/172761#Comment_172761

Can you let us know what you did so anyone who have this issue will be able to see this too?


View post
I posted it in another thread https://zentalk.asus.com/en/discussion/49806/
because I can't edit or delete this one 😞

zerojin14
Rising Star I

ronald1985
Community Legend I
ronald1985

https://zentalk.asus.com/en/discussion/comment/172761#Comment_172761

Can you let us know what you did so anyone who have this issue will be able to see this too?


View post
Ah ignore me, it's here:
zerojin14
  • Firmware Version: 18.0840.2104.47:
  • Frequency of Occurrence: All the time
  • APP Name & APP Version : Geforce Now 5.38.30094874
  • Model Name: Asus rog phone 5 (no root)
  • I can't add links yet, so I'm going to upload them in files

========================================

If you are not aware, the phone has issues with the GeForce Now app. it makes everything lag, but competitive cloud services like Stadia and xCloud / GamePass works fine + other android devices doesn't have this problem.

screenshot-2021-06-21-at-13-57-04-r-geforcenow-comment-by-u-electriczz-on-e2-80-9dusing-my-asus-rog-phone-5-e2-80-9d.png

reddit-post-1.png

reddit-post-2.png

reddit-post-3.png

reddit-post-4.png

screenshot-2021-06-19-at-23-13-53-asus-rog-phone-5-geforce-now-fps-problem-youtube.png

========================================

I have spoken with GFN support team and reported the problem. but I'm doubtful it will get fixed if the community doesn't make noise. So it's my mission to speak up and hopefully the problem can get fixed. So far NO ASUS HAS NOT ACKNOWLEDGED THIS PROBLEM.

I can't say if it's on ASUS side that needs to do the fixing or Nvidia. But I hope if this gets more attention.. that maybe their can speak together.

========================================

I recently discovered a temporary fix

  • Update the app (recently got updated)
  • Before launching the app, start the "screen recorder"
  • Launch a game and wait until you are fully connected.
  • if the lag is gone, stop the recording (delete it if you want)

==========================

Here is what You can do to help! 🖐

  • Report the problem inside the Geforce Now App (feedback) ✔️
  • Contact their support team ✔️
  • Write it in the Google play review. ✔️
  • Post it on asus forums
  • Post & Response to post related to GFN & ROG PHONE 5 ✔️
  • Post on Geforce reddit and other places that can reach ✔️

👨‍🔧


🛑 [GEFORCE NOW] 🛑👨‍🔧✔️ Temporary FIX for LAG ✔️👨‍🔧

Gustav_ASUS
Community Legend III
Thanks for reporting this! @zerojin14
We've passed it on to our devs for further inspection. I'll keep you posted. 🙂