Didn't get android 12 update

[C4ke]

Please tell us some basic information before asking for help:
Model Name: Rog phone 5
Firmware Version:
Rooted or not: No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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What could be the delay in getting the update to android 12?

[hp9976802431]

C4ke

https://zentalk.asus.com/en/discussion/comment/207900#Comment_207900

But shouldn't they be in the air? (I have original phone)

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DM to me what did to you mean

[C4ke]

hp9976802431

https://zentalk.asus.com/en/discussion/comment/207948#Comment_207948

DM to me what did to you mean

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I mean that I previously received an update via Wi-Fi without the need to download anything to your smartphone from the site. I still do not see an update to android 12 (the smartphone is still under warranty)

[hp9976802431]

It's a manual update.Wait for phone update week or month

[FunBike31]

C4ke

https://zentalk.asus.com/en/discussion/comment/207949#Comment_207949

I mean that I previously received an update via Wi-Fi without the need to download anything to your smartphone from the site. I still do not see an update to android 12 (the smartphone is still under warranty)

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The update will be OTA when ASUS has more positive than negative feedback, for now you have the choice to download it manually and keep it or go back to Android 11 with the package they also uploaded.

[C4ke]

thanks for the help