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CPU downclock at 48°C (18.0840.2104.49)

N7EVOX
Star II
Since the latest update 18.0840.2104.49, the CPU clock frequency drops at 1.19 GHz when the temperature reaches 48 °.
It's very annoying on hot games like Genshin Impact which go from 60 fps stable to 25/30 fps ....
Before this update, no worries even at 50 ° C.
So I have to lower the graphics settings to keep a constant 60 fps.
For a phone called "gaming", it's just a joke!
I use the Aeroactive cooler and the X + mode.

Please correct this ASUS!



8 REPLIES 8

ghyzriellgalez0
Rising Star II
GREEKLEADER

https://zentalk.asus.com/en/discussion/comment/170353#Comment_170353

Factory reset,it will delete ALL of your data tho


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Already done that bro. Still the same. I think its the update messing around. This is not happening with the .26. and the phone is even hotter than before. Also, the clockspwed in the xmode + hast never been stable. Since and after i updated the phone. Is this a software issue, especially the clockspeed? Or a hardware?

GREEKLEADER
Zen Master I
ghyzriellgalez06

https://zentalk.asus.com/en/discussion/comment/170381#Comment_170381

Already done that bro. Still the same. I think its the update messing around. This is not happening with the .26. and the phone is even hotter than before. Also, the clockspwed in the xmode + hast never been stable. Since and after i updated the phone. Is this a software issue, especially the clockspeed? Or a hardware?


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Definitely software,no other 888 phones suffer from this problem.

Gustav_ASUS
Community Legend III
@N7EVOX Thanks for your feedback. I've sent you a PM about generating a device log for our devs to look at.

Gustav_ASUS
Community Legend III
@ChillyRide @ghyzriellgalez06 I've sent you PM's as well.