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Cannot connect to eduroam

Star I

Model Name: ROG Phone 5S

Firmware Version: WW_33.0210.0210.226

Rooted or not: No

Frequency of Occurrence:  Always

APP Name & APP Version (If your issue relates to the app): Not App

Hi, I have a problem about connecting to eduroam. When I want to connect to eduroam and fill in my username and password, it will says "Failed to connect to network". This problem just happen when I want to connect to eduroam, others network not have this problem. This happened when I upgraded to android 13. So there are any solutions about this problem?