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Asus Rog 5s dead after the most recent update

mihir1996
Star I

Asus ROG 5S - bought on Feb 20, 2022 died exactly 1 year later on Feb 20, 2023. 

  1. Model Name: ASUS ROG 5S
  2. Firmware Version: No Idea
  3. Rooted or not: No
  4. Frequency of Occurrence: Died once and for all!
  5. APP Name & APP Version (If your issue relates to the app): N/A

No modifications made in the year, no root, no customization, no damage to the phone either - literally 1 year since purchase and the phone died in the middle of the day. Initially I thought that the phone had simply run out of battery but it looks to be something else. I know for a fact that I updated my phone to the latest firmware in the past couple of days. Fingers crossed on Service Center actually accepting it tomorrow

2 REPLIES 2

Jiaszzz_ASUS
Moderator
Moderator

Hello, @mihir1996 .

We apologize for any inconvenience this may cause.

Please check the top right corner of the screen and kindly share the details requested in the PM inbox.

Thank you!

ZenBot
Community Manager
Community Manager
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