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Asus rog 5 Last update 18.0840.2107.151 is very bad.

Please tell us some basic information before asking for help:
Model Name: Rog 5
Firmware Version: 18.0840.2107.151
Rooted or not: not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Armory crate
After the last update i am facing 2 issues in my rog 5. First When i opened the armoury crate after that my phone is restart automatically everytime and my phone's haptic vibration is disabled automatically. I select phone ringing with vibrating but when i call received my phone is only ringing not vibrating so 2nd problem is my phone's haptic vibration is disabled automatically. I am restarting the phone but after 2 mins later same issue is facing.
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screenshot-20210826-010448041.jpg


30 REPLIES 30

koli_gaurav
Star II
Irene2_ASUS

Hi @Muzammil Akeel,

If you can backup your personal data and then try factory reset and see if that will solve the issue.


View post
Factory reset works however issue arises again after few days of use.

Sm1
Star I
Same issues, while after this update there is no vibration on incoming calls and proximity sensor is not working properly too.

koli_gaurav

I tried factory reset and the incoming call vibration started working. However after couple of days it stopped working again. I just can't keep on resetting the phone after every couple of days. Is there any permanent solution?


View post
Wait for next update.

i_liftking
Star III
Dear Asus,
Don't try to fix things that are not broken in future.

ketoweb
Star II
Facing the exact same problem. Did a factory reset yesterday and the issue was fixed for a few hours and then it came back again.
Current Problems I am facing with this update: Proximity Sensor Issue, Phone not vibrating during calls, Airtriggers not vibrating, signal issues.
Can someone at Asus please acknowledge this?