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Update 17.0823.2009.99 Broke Moblie Internet

Snaloe
Star I
Please tell us some basic information before asking for help:
Model Name: ROG_Phone3
Firmware Version: 17.0823.2012.122
Rooted or not: NOT
Frequency of Occurrence: Permanent
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Myself and my mother both bout one of these phones each, and it has effected us both on the same update ( 17.0823.2009.99 ) Before the update moblie internet was working fine, after both phones would not access internet on mobile. APN's are correct. Asda Mobile Carrier.
33 REPLIES 33

Varun_Singh
Star I
After updating to latest patch I am facing the same issue.
Patch v17.0823.2012.131
No mobile data and no internet connection through wifi, I had to restart the phone to connect to internet.

Snaloe
Star I
If you read the thread, you can see this has been a problem since before this patch, and it has not effected Wifi at all.
Sorry to hear you are having problems tho.

Snaloe
Star I
/bump
tencharmore

Snaloe
Star I
/bump
tencharmore

ronald1985
Community Legend I
Snaloe

/bump

tencharmore


View post
It's probably best to visit a service centre, but before you do - I would get in touch with the operator if you haven't already done so.