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Update 17.0823.2009.99 Broke Moblie Internet

Snaloe
Star I
Please tell us some basic information before asking for help:
Model Name: ROG_Phone3
Firmware Version: 17.0823.2012.122
Rooted or not: NOT
Frequency of Occurrence: Permanent
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Myself and my mother both bout one of these phones each, and it has effected us both on the same update ( 17.0823.2009.99 ) Before the update moblie internet was working fine, after both phones would not access internet on mobile. APN's are correct. Asda Mobile Carrier.
33 REPLIES 33

botboy444
Zen Master I
try turning off 5g, sometimes my data refused to connect if ive got 5g turned on

Snaloe
Star I
Tried it no effect.

Gustav_ASUS
Community Legend III
@Snaloe Try this to start with:
Settings -> System -> Reset options -> Reset Wi-Fi, mobile & Bluetooth -> Reset settings and reboot your phone.
If that has no effect you can do some light troubleshooting in SMMI test for me:
Open the calculator app -> Press .12345+= which will open SMMI test -> Single test -> Do the modem, SIM card and SIM signal tests.
Mention me in this thread with your results!

Aryan202
Community Legend I
Try resetting apn settings