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Touch issue

ZT-8c695f93
Star I
Please tell us some basic information before asking for help:
Model Name: asus rog 3
Firmware Version:17.0823.2012.122
Rooted or not: not rooted
Frequency of Occurrence: very frequently
APP Name & APP Version (If your issue relates to the app):pubg, instagram
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
While using the phone or playing pubg the ghost touch causes a lot of problems while moving it causes the fire button to fire single shots instead of continuous shots and while using instagram it causes a lot of problems while typing. Please provide a fix for it it didn't used to happen before. i'm attaching videos so that you can understand my problem more easily.


9 REPLIES 9

Aman89053
Rising Star II
realistix

https://zentalk.asus.com/en/discussion/comment/142792#Comment_142792

lmao. Please add Volte so i don't have to come here anymore smh.


View post
You don't have to come here brother..VOLTE will get a fix soon..
And I don't know what's funny in that comment...
But if u can't follow the rules and regulations of our country ..
Then you r good to nothing...
Be mature .
Else ignore my commets
Thanks

ZT-8c695f93
Star I
Aman89053

https://zentalk.asus.com/en/discussion/42367/touch-issue

Pub g is banned here In india...

You r downloading it illegally..(from third party)

There is no support for india right now ..

Wait for the unban ...


View post
Um actually I think it's a gaming phone so there shouldn't be these issues regarding any app plus I downloaded pubg from Korean playstore so it's a legit version I don't download 3rd party pubg apk.

ZT-8c695f93
Star I
shashwatpandey2015@gmail.com

https://zentalk.asus.com/en/discussion/comment/142792#Comment_142792

Um actually I think it's a gaming phone so there shouldn't be these issues regarding any app plus I downloaded pubg from Korean playstore so it's a legit version I don't download 3rd party pubg apk.


View post
Plus it also happens in other apps I even uploaded the smmi test of multitouch and it can be clearly seen its showing a 4th touch even though there are only 3 fingers on screen.

realistix
Rising Star I
Aman89053

https://zentalk.asus.com/en/discussion/comment/142929#Comment_142929

You don't have to come here brother..VOLTE will get a fix soon..

And I don't know what's funny in that comment...

But if u can't follow the rules and regulations of our country ..

Then you r good to nothing...

Be mature .

Else ignore my commets

Thanks


View post
Not everyone is from India, Pubg does not have a special India only version....Or if they do, just get different version. It's Android my man, other versions work

ARP_ASUS
Community Legend II
Hi shashwatpandey2015@gmail.com,
Not everyone is facing this issue so maybe something particular to your device.
SMMI test surely shows multi touch.
Kindly visit the nearest service center for a faster solution on this
https://www.asus.com/in/support/service-center/india