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Serious black crush issue and automatically switching off of the phone

This is pathetic....this is not for what i paid 50000 rupees....there's been a serious black crush issue while playing videos and also my phone switches off automatically....tell me it will be dealt with or i will have to replace my phone



1 REPLY 1

ARP_ASUS
Community Legend II
Hi @shubhamsnehilrocks,
We are currently looking into it. 
For the time being make sure your phone is on the latest firmware version:
https://zentalk.asus.com/en/discussion/34032/200817-rog-phone-3-zs661ks-in-17-0823-2007-47#latest
For Auto power off, can you tell me under what scenario it happens?
The video attached isn't visible once downloaded.