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Rog Phone 3 Overheating on first boot and faulty case Covering exhaust vent on back of phone.

Devish
Star II
Please tell us some basic information before asking for help:
Model Name: 8/128 gb Rog phone 3
Firmware Version: 17.0823.2009.99
Rooted or not: Not Rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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8 REPLIES 8

Devish
Star II
Image of phone with case
img-20201116-165908.jpg

Gustav_ASUS
Community Legend III
Overheating as in shutting down/rebooting or just getting warm?

Devish
Star II
Even while browsing playstore it gets hot. But more during app installation. I think its due to vent blocked by the rog back case in box.

Devish
Star II
Hot as in uncomfortable to hold genie app shows temp as 43 to 48 degree that too without x mode and no gaming. This is not suitable for phone which came out of box 20 min ago.