Please tell us some basic information before asking for help:
Model Name: Rog Phone 3 256GB
Firmware Version: 17.0822.2005.11
Rooted or not: Not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
Hello, I've just bought a Rog Phone 3 12GB ram and 256GB internal memory and saw that it has the firmware 17.0822.2005.11 and Tencent logo on the back.
I tried to update the phone but had no luck, it keeps saying it has the latest firmware. What I want to know is if its the global version or a test unit that I should return to get a refund.