cancel
Showing results for 
Search instead for 
Did you mean: 

Rog Phone 3 - Default Camera App Broken after .78 update

ZT-5926e239
Star III
Please tell us some basic information before asking for help:
Model Name: Rog Phone 3 16/512
Firmware Version: WW .98
Rooted or not: Not rooted
Frequency of Occurrence: After WW .78
APP Name & APP Version (If your issue relates to the app): Default Camera App
After firmware update to .78 camera app was broken, back cam stuck at wide angle camera,
No sliding to wide and 64MP on back cam, macro camera using the 64MP, some features are gone motion tracking etc.

But main camera works properly for other app Footej 2, Procam X
Troubleshooting:
Already performed hard reset as per support, and support claims it is not firmware/software issue
========================================

30 REPLIES 30

devicentextian
Rising Star II
alvinarmas.aa@gmail.com

https://zentalk.asus.com/en/discussion/comment/128965#Comment_128965

Did not work, did that couple of times too


View post
No, i didn't have that issue but it's obviously a software glitch factory reset might solve that problem.

BuridekPH
Star I
All of your suggestions were attempted already to no avail prior to posting here. We are at a loss that's why we came here for help. I personally even attempted downgrading twice and the problem still persists. It's appalling though that Asus is not considering software problem on this.

ZT-5926e239
Star III
devicentextian

https://zentalk.asus.com/en/discussion/comment/128974#Comment_128974

No, i didn't have that issue but it's obviously a software glitch factory reset might solve that problem.


View post
Yes it should've fixed it, but didn't twice

ZT-5926e239
Star III
@Titan_ASUS @laura@Laura_ASUS @andeol.lallemand@Kris@Kris_ASUS @ander0727@Anders_ASUS
Looping in all Asus personnel that I can see, hoping they see this

ZT-5926e239
Star III
@ARP_ASUS
Need help on this issue