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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

pradhyumna
Rising Star I
pradhyumna

https://zentalk.asus.com/en/discussion/comment/142091#Comment_142091

Don't know I also got suprised. I did some high level communication with Asus India. And they gave it free.


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But it took 1 month of period to fix my device

PH
Rising Star I
Black crush issue cannot be fixed...and it's a known fact with our existing displays

Dr__SushP
Rising Star II
Even the refresh rate switching automatically and Asus launcher keeps stopping... None of these issues fixed. What was even the point of such an update.. bunch of useless drunkards

hank_email_is
Rising Star II
My rog 3 seems to have very little black crush, still tiny red tint after update at lowest brightness but overall looks better and acceptable.
Did the new patch fixed slow charge at 10w issue? That it wasn't slow charging. Anyone tested it out? Trying charging 80 to 90 percent, feeling not as hot for now (maybe working)

ajinkya017
Rising Star II
hank_email_is

My rog 3 seems to have very little black crush, still tiny red tint after update at lowest brightness but overall looks better and acceptable.

Did the new patch fixed slow charge at 10w issue? That it wasn't slow charging. Anyone tested it out? Trying charging 80 to 90 percent, feeling not as hot for now (maybe working)


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Slow charge seems to be working for me as well. It was not working before. No heating at all while charging now after update.