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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

gohelraj1111199
Star II
I am also having the same issue, ASUS is this fixable via software update or we need to refund our phone?

tsuko_koo
Star III
My phone has the same problem....when playing games the CPU temperature is very high! And the battery gone so fast.... can't last for a day...even I keep using at 90Hz...

Cpz
Star III
tsuko_koo

My phone has the same problem....when playing games the CPU temperature is very high! And the battery gone so fast.... can't last for a day...even I keep using at 90Hz...


View post
Yeah i have same issue ,while playing pupg temp stays 43 all time batter is going fast too.
I play wid balance,90fps

Cpz
Star III
gohelraj11111996

I am also having the same issue, ASUS is this fixable via software update or we need to refund our phone?


View post
I guess refund is good option coz some of my fellow youtubers have zero issue ,after i get refund ill give a try to 12/256 varient if it still suffers from black crush ill return and buy oneplus 8 pro😁