ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[salmannaser]

skailash2001

Yep @salmannaser. But I don't think the tint when display is off is an issue.

View post

Ya but when I unboxed the device, all my cousins noticed that screen display is greenish even when the display was not turned on. So while watching videos that green colour is evident. I'll share a pic is the display. Just confirm it with yours.. is this normal guys?

[himverma2012]

After the .58 update, at auto refresh rate and lowest to highest brightness, black crush has reduced on my device. If I keep the device at 144Hz, then black crush is still there at brightness lower than 70%.
I hope Asus developers are still on it to decrease the black crush issue at all settings. If it can be reduced to a greater extent by using "Screen balance" app, then it should be fixable by calibration.
Perhaps they need to calibrate the screen at each brightness step levels and for all refresh rates.

[Jaganmohan]

salmannaser

https://zentalk.asus.com/en/discussion/comment/108404#Comment_108404

Guys but how to update to .58 firmware..

View post

Set VPN to any united states location. You will get system update notification

[salmannaser]

sjaganmohanbe

https://zentalk.asus.com/en/discussion/comment/108411#Comment_108411

Set VPN to any united states location. You will get system update notification

View post

Ya got the update today morning bro.. but as mentioned if brightness is low, black crush issue still there.. if brightness is more, no issue..
But overall the display is greenish.. I'll post a photo of the phone while turned off.. just check it with yours..

[skailash2001]

@salmannaser The green tint when display is off has been there from the beginning. Don't worry bro that is not an issue. Try zooming into a fully black image and you will still see it. It is just the nature of the display.