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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

Manoj_Bobby
Star III
Aman89053

https://zentalk.asus.com/en/discussion/comment/108489#Comment_108489

After the update

Just saw new batman trailer it look even more worse ..

I feel cheated ..my return was cancelled refund was cancelled..

It's clearly a hardware issue not like one plus ..

We are thugged with cheap quality display ..

I hate asus..

Never going to buy any product ever again..

I swear


View post
Try watching the same trailer with 70% brightness bro, it worked for me hope it works for you too

Aman89053
Rising Star II
Manoj Bobby

https://zentalk.asus.com/en/discussion/comment/108524#Comment_108524

Try watching the same trailer with 70% brightness bro, it worked for me hope it works for you too


View post
I watched please switch ur refresh rate to 144hz or 120 hz then watch it

Manoj_Bobby
Star III
Aman89053

https://zentalk.asus.com/en/discussion/comment/108525#Comment_108525

I watched please switch ur refresh rate to 144hz or 120 hz then watch it


View post
Yes bro it's 144hz and it's fine in my device. May be the severity of this issue differs from device to device.
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salmannaser
Star III
Aman89053

https://zentalk.asus.com/en/discussion/comment/108525#Comment_108525

I watched please switch ur refresh rate to 144hz or 120 hz then watch it


View post
Yes, if the brightness is low black crush is still there.. if brightness is above 70% or something there is no black crush at any refresh rate.. also guys, anyone noticed the device has a green tint to the display even when the display is off..
@Anders_ASUS @CH_ASUS @TITAN please reply

skailash2001
Rising Star I
Yep @salmannaser. But I don't think the tint when display is off is an issue.