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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

Manjunath_R
Star I
I am too facing this black crush issues ,I just got the phone delivered yesterday, I have never seen such issues in any of the previous devices I was using ,oneplus 7 pro and S10 to this extent, is it hardware or software issue,can it be fixed or not .
Now there's is no option of return on flipcart its only replacement.
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Im highly disappointed

jairoconcepcion
Star III
Arreglado!!!!!
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skailash2001
Rising Star I
@jairoconcepcion manual update or FOTA?

pradhyumna
Rising Star I
jairoconcepcion

Arreglado!!!!!

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View post
What new in update patch, can u post update Log?

Nadzi
Rising Star I

The .58 update has been released, but unfortunately the problem with bad black persists. So probably a hardware problem. I return my Asus and switch to another brand of phone.