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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

kp2381995
Star I
skokov91

https://zentalk.asus.com/en/discussion/comment/123583#Comment_123583

Hm?((( Its mean yes or no ?)


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Get your refund as soon as possible.
We are waiting for the fix since last 3 updates (more than 3 months)
And it seems to be hardware issue not a software one. So if you have a chance to refund it. Just do it as soon as possible.

pradhyumna
Rising Star I
skokov91

Hey guys. Got my yesterday (512/12gb) but black crush issue here )) should i refund ? Or wait next update .. Please someone help me )


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There is no way of Refund now...You have to live with it!!!!!!!!

Dr__SushP
Rising Star II
Its so strange amd rude that no one from ASUS is giving any updates regarding the matter. Plz just fix the camera and screen just that much.

They repeat this evert time and prove that their customers are stupid. Even for rog 2 they never released the accessories in my country and then they released another model ... No accessories this time either. Very bad customer satisfaction. But they don't care. Wish i could refund and buy OnePlus again.

victory_liu
Rising Star II
skokov91

Hey guys. Got my yesterday (512/12gb) but black crush issue here )) should i refund ? Or wait next update .. Please someone help me )


View post
Welcome to join ASUS…😟

samurajx01
Star II
Ja już zwracam produkt i będę miał pieniądze 😁 Asus popełnił duży błąd że sprzedał wszystkim zły produkt będą mieć kłopoty jak ktoś wytoczy im sprawę w sądzie... Pozdrawiam wszystkich i good luck all