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ROG 3 suffers from heavy black crush issue

Cpz
Star III
Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

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993 REPLIES 993

Noix
Rising Star II
Dr. SushP

https://zentalk.asus.com/en/discussion/comment/123055#Comment_123055

Mine or many others facing the issue do not have production samples. I know Asus is aware but a quicker and consistent fix is really necessary. Even the camera samples...my OnePlus 7T takes Wayyyy better shots... Even in dark lights. I can take them both for a tour and share samples tonight. Imx 586 vs 686. Bigger and better sensor.

OnePlus proved here size doesnt matter😂😂


View post
The problem is that they knew the display had problems in pre-production samples but still launched the phone without solving the issue.

Saifuddin
Zen Master III
Dr. SushP

https://zentalk.asus.com/en/discussion/comment/123059#Comment_123059

Not asking Asus to beat Other 686 sensor cameras as it is mostly gaming orientated. Atleast be better than the previous gen cams. The photos are not even close in terms of quality.


View post
You got the right point
Asus hoping you are working on this

John_p
Rising Star I
Dr. SushP

https://zentalk.asus.com/en/discussion/comment/123055#Comment_123055

Mine or many others facing the issue do not have production samples. I know Asus is aware but a quicker and consistent fix is really necessary. Even the camera samples...my OnePlus 7T takes Wayyyy better shots... Even in dark lights. I can take them both for a tour and share samples tonight. Imx 586 vs 686. Bigger and better sensor.

OnePlus proved here size doesnt matter😂😂


View post
We all know size doesn't matter it's the processing which matters and this not just for camera it's for everything battery , camera resolution and many other things in the phone . Google before the 4th model had the worst hardware but software easily makes up for it so we all know number doesn't matter .

sub
Star III
I am pretty sure even ASUS knows its a hardware problem or they would have come forward and said it is a software problem. All ASUS is doing now is buying time slowly giving excuses its already been 2 months pretty soon everyone will stop saying anything and they will get away with this scam.
I think we should all collectively go either to ASUS or consumer forum and get our money back or perfect phone.

Dr__SushP
Rising Star II
Faulty display, below average camera performance for the price, battery draining after last update... And to top all of those ASUS never launched any of the accessories in India. Found out they are not even available for the Rog 2 either.
Asus is playing a big game here probably launching product after product luring the people in with specs and then they get trapped. My refund request is still pending 😭. Hardly any of the senior members show their presence either😐