ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[Aryan202]

Manoj Bobby

https://zentalk.asus.com/en/discussion/comment/134137#Comment_134137

I have samsung s20+ with no issues, I have iphone 12 no issues at all, even if you're happy with ROG-3, plz don't support this incompetent asus team by comparing this product with some defective units.

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You must be one rich guy to own a rog 3,s20+ and iphone 12 all at the same time and to say all 3 have been launched a few months apart in 2020 itself
Not that anything looks fishy here 👀
"Defective units" that term is very ambiguous
It can extend to a certain batch but OLED issues are universal whether it be a samsung panel or lg and no it's widespread on both samsung and iphones (it was present in previous iphones and samsung phones too)
But calibration matters and all OEMs have their own calibrations

[Manoj_Bobby]

Averan

https://zentalk.asus.com/en/discussion/comment/134192#Comment_134192

You must be one rich guy to own a rog 3,s20+ and iphone 12 all at the same time and to say all 3 have been launched a few months apart in 2020 itself

Not that anything looks fishy here 👀

"Defective units" that term is very ambiguous

It can extend to a certain batch but OLED issues are universal whether it be a samsung panel or lg and no it's widespread on both samsung and iphones (it was present in previous iphones and samsung phones too)

But calibration matters and all OEMs have their own calibrations

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Who are you buddy? An ASUS spokes person? Not even a mod! You've got no business with whatever devices I use. I've been watching you from the beginning, got nothing to do other than defending this asus team by posting random issues with defective units. Try to accept the fact that asus messed up and you invested in this substandard beta device.

[Aboy]

Is this what you guys call black crush issue? If it is i think we need the refund! It doesn't matter software or hardware bcs on ROG2 they still not solving some issue they say still in investigating but then ROG3 came out but still on the same issue at ROG2, so now ROG3 facing black crush issue? I think we need the refund seriously and i will go to the seller tomorrow to fight this case. Its fcking expensive fhone tho! Here some of the black crush issue on youtube and mobile legend, CODM, Netflix also got but forgot to screenshot. I need a replacement or refund immediately ASUS! Too many your customers complaining on the same issue as i am.



Mine in QKQ1.200419.002.WW_Phone-17.0823.2009.99

[Thunder_Demon]

Averan

But again Asus should try their best to decrease black crush as far as they could,a curious explanation by one of the member here about pixelworks involvement seems plausible too

Asus is atleast trying (better then what some of the other OEMs did) and we don't even know if tuning the display has a limitation or not

Hopefully watch out for the next few updates,a minor change in postive direction should be a welcome move too (many did report some improvement in display after the recent fotas)

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Lg g8x's 60hz OLED is messed up too 😔
Saw many complains after people bought in Flipkart BBD
Has tint and black crush
Lg said it's a "normal phenomenon and they won't replace" plus the phone is an year old and lg won't do anything to "fix" it
Know a guy with s9+ with black crush issue too

[Thunder_Demon]

Aboy

Is this what you guys call black crush issue? If it is i think we need the refund! It doesn't matter software or hardware bcs on ROG2 they still not solving some issue they say still in investigating but then ROG3 came out but still on the same issue at ROG2, so now ROG3 facing black crush issue? I think we need the refund seriously and i will go to the seller tomorrow to fight this case. Its fcking expensive fhone tho! Here some of the black crush issue on youtube and mobile legend, CODM, Netflix also got but forgot to screenshot. I need a replacement or refund immediately ASUS! Too many your customers complaining on the same issue as i am.

Mine in QKQ1.200419.002.WW_Phone-17.0823.2009.99

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Looks pretty normal to me tho