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Rog 3 screen issue

TX11559
Rising Star I
Please tell us some basic information before asking for help:
Model Name: Asus Rog 3 Strix - TENCENT GLOBAL ROM
Firmware Version: Version WW-17.0823.2012.122
Hello, I have an issue with the phone screen, it mostly started after I did the version upgrade however I do not think this is the problem.
The problem is with the screen, from time to time the screen seems to go into colors, as if the screen has some failure (like tv back in the days used to turn into some colors), and even in rare situation the screen won't turn on / off and yesterday it didn't even notice my fingers at all, so had to do a hard reset and only then it worked.
Now, sometimes when the screen fails to come up / turn into colors there is an area (top left) where I put my fingers and with really little pressure get fixed or worst (sometimes while gaming I press there and nothing happen which is odd).
Any idea what could be the problem ? it is the screen ? should I fix it or jump off my window? (joking)

30 REPLIES 30

TX11559
Rising Star I
Gustav_ASUS

@TX11559 I'm sorry that I can't be much of assistance in this case. Since you have an unsupported configuration that we don't sell, we can't vouch for it working properly and troubleshooting becomes exponentially harder, since it has been flashed by your reseller before you got it. There's also the problem of your location and the fact that ROG Phone 3 isn't sold in your country. I'm sorry that you learned of this too late and can only wish you luck in solving your issues. Thankfully you have already received some help from other users. 🙂


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Thanks.

By the way, I filmed the issues

https://youtube.com/playlist?list=PLTL3tofL0C83YIHERf7Th3cDlMYRM_W2-