ROG 3 phone got switched off

[abhip1986]

Please tell us some basic information before asking for help:
Model Name: ROG 3 phone
Firmware Version: 17.0823.2007.58
Rooted or not:not
Frequency of Occurrence: most of the times when on a call
APP Name & APP Version (If your issue relates to the app): built in phone call
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Not sure why the phone is turning off again and again when I am on call.

[lornranger]

Are you sure the phone is switched off or is the screen turned off while in a call?

[amanishmadhu]

Same for me but randomly while using device

[abhip1986]

Its the phone that gets switched off....it will become dead so i have to press the power button

[ARP_ASUS]

Hi @abhip1986,
Upcoming update will fix this.