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Problem with 5G

bubshait798
Star I
Please tell us some basic information before asking for help:
Model Name:ROG Phone 3
Firmware Version: 17.0823.2009.99
Rooted or not: not
Frequency of Occurrence: all time
APP Name & APP Version (If your issue relates to the app): none
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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After switching my network bundle with 5G support, it doesnt work, when i forced it to 5G mode by turning off and on 5G connection so quick and went to ookla speed test app, the phone keeps alternating between 5G and LTE then it fails to connect and go back to 4G/LTE, even tho my service provider (Zain Saudi Arabia) states that 5G coverage is great in many areas i went to to try, it just never worked for me, otherwise the phone works perfectly fine
1 REPLY 1

Gustav_ASUS
Community Legend III
@bubshait798 We're aware of this issue and should hopefully have a fix soon. Thanks for reaching out!