please announce whether the black crush issue is regarding software or hardware.

[arxan]

@Anders_ASUS @ARP_ASUS @Gustav_ASUS
please reply that the black crush issue found on most of the ROG phone 3 is software or hardware.
and what actions will be taken if the issue is found to be hardware issue. I believe that software related issues
can be fixed via update.
thank you

[GameOjas]

29nash.kevin

It is a software issue. Even OnePlus 8 users were facing black crush issue. It was sorted with a software update.

Also, the next software update for ROG phone 3 could be the solution to black crush issue.

View post

OnePlus offered replace or repair to Black crush affected phones and later changed the OLED panal for newer batch of OnePlus 8

[GameOjas]

ARP_ASUS

Hi,

We are currently looking into it. 

For the time being make sure your phone is on the latest firmware version is .58 and please share a screenshot or video of the possible issue area.

View post

At low brightness the face is affected... With all refresh rates.
https://youtu.be/P6AaSMfXHbA