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phone shutdown automatically

ZT-0ccebb12
Star I
Please tell us some basic information before asking for help:
Model Name: ROG PHONE 3
Firmware Version: 17.0823.2007.58
Rooted or not: not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
My phone sometimes suddenly shutdown automatically when there is notification sound.
Can anyone help what's the actual issue.
And the main thing is why there are so many issues with Rog phone 3.
Hope admin will reply me soon.
1 REPLY 1

Anders_ASUS
Hall of Fame III
Sumeetstha01@gmail.com

Please tell us some basic information before asking for help:

  1. Model Name: ROG PHONE 3
  2. Firmware Version: 17.0823.2007.58
  3. Rooted or not: not rooted
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

My phone sometimes suddenly shutdown automatically when there is notification sound.

Can anyone help what's the actual issue.

And the main thing is why there are so many issues with Rog phone 3.

Hope admin will reply me soon.


phone shutdown automatically
Sorry about the late reply. For this type of issue, you need to take it with your dealer or local ASUS support if you bought it locally.