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No audio from the ear speaker

Star III
No audio from ear speaker, how can I test to make sure if is broken or firmware issue? International rog phone 512gb ram USA
Please tell us some basic information before asking for help:
Model Name: rog phone 3
Firmware Version: 17.0823.2102.143
Rooted or not: no rooted only unlock bootloader
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Star III
Why offer warranty if I have to sent the phone be with no phone this is a horrible customer service, also I'm using att and i don't see the 5g icon only see 4g+

Star III
Proof of USA version

Community Legend II
Hi javcarbe
Thank you for your reply. If your device is purchased via local ASUS authorized channel, we will provide related repair service for the model. However, the repair fee will depend on your warranty.
1. Please check with USA online customer service for further repair guiding.
2. Or, please check your inbox and PM me your device information and personal information for further repair guiding.

Star III
I sent you a pm

Star III
i did factory reset now Wi-Fi is not detected Im using my old pixel 5