My rog phone 3 is not charging with original charger
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10-10-2020 11:36 AM
Model Name:Rog phone 3
Firmware Version:17.0823.2008.78
Rooted or not:not
Frequency of Occurrence: everytime
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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10-10-2020 11:38 AM
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10-10-2020 11:38 AM

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10-12-2020 08:56 AM
Use the same charger with a different phone
Use different charger with your phone
Factory reset your phone
There is a side port for charging check if it works there
If nothing works:
Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india
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10-12-2020 11:01 AM
ARP_ASUSbut it's firmware bug bcoz this problem is happened after some days of update so plzz fix this bug..Try below:
Use the same charger with a different phone
Use different charger with your phone
Factory reset your phone
There is a side port for charging check if it works there
If nothing works:
Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india
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