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My asus rog 3 has been downgraded from L1 to L3. I am no longer able to stream HD content. Help

Please tell us some basic information before asking for help:
Model Name: Asus rog 3
Firmware Version: 17.0823.2009.98
Rooted or not: not rooted
Frequency of Occurrence: everytime
APP Name & APP Version (If your issue relates to the app): all streaming apps
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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screenshot-20201029-143825975.jpg

17 REPLIES 17

Gustav_ASUS
Community Legend III
This needs to be handled by service, I'll PM you the details. @goswamimonideep

Any update on the issue?

miguelaguinalde
Star II
I have the same problem @Gustav_ASUS
Can you pm me how to fix also.

Gustav_ASUS
Community Legend III
@miguelaguinalde PM sent.