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Kunai 3 Not working

Zexiar
Star III
Please tell us some basic information before asking for help:
Model Name: ROG Kunai 3
Firmware Version: Latest, can't find it.
Rooted or not: No
Frequency of Occurrence: Permanent
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello. I connected the ROG Kunai 3 to my ROG Phone 3 to play and it worked fine until I got a prompt to update the firmware for the Kunai 3, so I tapped it. It said failed yo update and the right controller stopped working and would never responds, but the right controller still works.
I think this should be addressed very quickly as it basically bricked an expensive accessory.
30 REPLIES 30

Gustav_ASUS
Community Legend III
@ashabusurur@gmail.com We're currently looking into this issue.

Zexiar
Star III
@Gustav_ASUS please update us if there is anything new.

Gustav_ASUS
Community Legend III
@Zexiar I will keep you posted. 🙂

Ogghy
Rising Star II
Gustav_ASUS

@Zexiar I will keep you posted. 🙂


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Don't forget about 8-directional pad problem. Because it's really hard to push the button to get 8-directional. Maybe change the sensitivity of the d-pad

Gustav_ASUS
Community Legend III
Ogghy

https://zentalk.asus.com/en/discussion/comment/139783#Comment_139783

Don't forget about 8-directional pad problem. Because it's really hard to push the button to get 8-directional. Maybe change the sensitivity of the d-pad


View post
I've forwarded your latest findings and video. I will update you if I hear something new.