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Display issues

midhil7
Star I
When i am trying to make whatsapp audio call my screen is getting off automatically and unable to see the screen until the call is disconnected, i bought the phone 2 months ago and i am facing this issue from today's morning, please advice.
2 REPLIES 2

GRÃVEツSTRIKE
Star II
I got same problem due to tempered glass it's causing proximity sensor and after removing tempered glass it's solved.
If you are using tempered glass try to change that

ARP_ASUS
Community Legend II
Hi midhil,
Please check the solution provided above and Make sure you are on latest software version which is .99 if not, you can check by
Go to setting => System => About => Software information.