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5G not working

hadaf_omid
Star II
Please tell us some basic information before asking for help:
Model Name: Rog 3
Firmware Version: latest .70
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): 5G not working
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hi,
Since the last update which is latest, 5G on my phone doesn't work, when i turn it on .. the signal just disappear and after 10 second it gets back on and turns on 4G.
I didn't had this issue on previous older updates, not sure what's the problem!

Any help highly appreciated
Cheers
12 REPLIES 12

Anders_ASUS
Hall of Fame III
Are you still experiencing this issue? What about you @faisaldulkarni ?

t_tyrone84
Star II
Anders_ASUS

Are you still experiencing this issue? What about you @faisaldulkarni ?


View post
Yep still experiencing the issue. No 5G connection after the firmware that ends with .32

hermantan89
Rising Star I
Maybe the 5G in your country still development. So the connection still down up.

t_tyrone84
Star II
hermantan89

Maybe the 5G in your country still development. So the connection still down up.


View post
I live in Washington DC and the 5G is extremely strong here so I know for a fact that it's not that. And I stated before something changed after the firmware that ends with .32
Right now and if I downgrade to that firmware 5G works right away. This has to be a software issue

hadaf_omid
Star II
@Anders_ASUS
Unfortunately this issue persists even with the latest update ..
My area having strong 5G network , I tested on some other phone .. but with my Rog3 signal gets lost every minute..