5G not working right.

[wayne_hbw]

Please tell us some basic information before asking for help:
Model Name: ROG3
Firmware Version: Latest
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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The 5G is not working as intended. Once after I on the 5G network, I am no longer able to make calls. When I tried to make calls, it will just stuck at calling but no tones.

I will have to off the 5G, restart my mobile before my phone can work again to make calls. Had tried between on/off between version previously and now. It's still having the same issues.

[Gustav_ASUS]

@wayne.hbw Which carrier are you using? Do you have 2 SIM cards or just one?

[wayne_hbw]

I'm form Singapore. Using Starhub. Using 1 SIM card only.

[Gustav_ASUS]

@wayne.hbw I'll send you with instructions on how to log your device so that your developers can take a closer look at what's causing this.

[ZT-be5c6208]

Model Name: (ASUS_I003DD)
I am in Bangladesh
Firmware Version:2012.131
Rooted or not: no
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
Serial Number: LAAIKN05L028SND
 
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