Problema de conexão com o Wi-Fi

[helenrodrigues1]

Model: ZE520KL
RAM: 2GB
Firmware/App Version: 123275-1
Location: Brazil
Frequency of Occurrence: Frequente
Rooted: No
App Name: Wi-Fi
Description: Meu telefone está com muita dificuldade para conectar ao Wi-Fi, na primeira vez eu formatei meu telefone, o problema foi resolvido temporariamente, porém, o problema voltou, só aparece "problema de autenticação e/ou salva", todos os aparelhos da casa estão com a conexão normal, só o meu aparelho está com esse problema, não tem nenhuma atualização pra ele e esse problema está me chateando mto.

[Y_ASUS]

Hi helenrodrigues1991, Sorry, to avoid any possible misunderstanding, could you help us describe your inquiry in English? Thank you for your help. 🙂

[helenrodrigues1]

Jei_ASUS posted on 2019/10/30 21:42 Hi helenrodrigues1991, Sorry, to avoid any possible misunderstanding, could you help us describe yo ...

My phone is having a hard time connecting to Wi-Fi, the first time I formatted my phone, the problem has been temporarily resolved, but the problem has returned, only appears "authentication and / or save problem", all devices in the house are with normal connection, only my device has this problem, has no update for it and this problem is bothering me a lot.