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Photo problem

hello member of zenfone manufacture however i have a problem and would like to know how to fix it
3 REPLIES 3

Plz Write me  And  help  l lost  all  my pictures 

My  other  question  is  Will  u talk french

ServiceH_ASUS
Star III
Last edited by Selena_ASUS on 2019/1/7 14:57 Hi zainab.fadil.bfz Please kindly provide me your phone’s model and firmware version Where did you save your photos? SD card or gallery? Please kindly test it under safe mode. (safe mode: https://www.asus.com/support/faq/1005163) In order for us to help you with your situation, please kindly provide your information in English if possible. Thank you!